“Very good speakers from different industries” – BT

“Very useful platform for latest trends, networking and sharing experiences” – Cognosec

“By far the best customer experience event I’ve been to.” – HSBC

“We enjoyed CX yesterday, some great talks and workshops” – Digital Executive, Tank PR

“Well organized” – Director Customer Experience, American Express

“Well organised, variety of speakers” – ESF Project co-ordinator, Coleg Cambria

“Full of energy and enthusiasm” – Head of Sales and Commercial Development, Gilt Edged Promotions

“Useful event – good range of topics” – Head of Customer Experience, Co-Operative Energy

“I just wanted to say I had an amazing day at the seminar, I met lots of interesting and inspiring people and learned a huge deal about customer service and how other business approach this” – Head of Owner Experience, Park Leisure 2000 Ltd

“I wanted to thank you so much for everything: the event was great, the agenda simply fantastic! I loved each and every presentation I attended! We can definitely see the difference between your event and other events I attended in the past few months: the quality of the agenda, the venue, the speakers… well, all was just perfect!” – Global Social Media Support Senior Manager, Dell

“The talks were very inspirational in regards to the way in particular we want to move forward with social media” – Viridian Housing

“Very useful and thought provoking – a good range or organisations talking and some very well known ones. I’d recommend the event to others” – Environmental Agency

“A lot of highly professional and international speakers” – Balfour Beatty

“The range of topics covered fitted where we are in our customer service journey. Good range of experience speakers. Excellent topics. The right audience. I would definitely recommend to colleagues” – Tendering District Council

“I would definitely recommend the event, and will attend again. The variety of speakers was diverse to say the least, and covered a wide range of topics, many of which were extremely relevant” – Which?

“Great mix of topics all of which were relevant to my work” – British Gas

“This conference was excellent; well timed for issues I am currently dealing with. Very useful and practical. I would recommend to others.” – Kent County Council

“The speakers were very varied and relevant; ensuring that they provided actionable insights and tangible takeaways for the audience. The mix of attendees was great and the agenda was fun, engaging and lively” – HSBC

“I found it interesting that the challenges I face are similar across many organisations, not just those in my sector. It was great to be part of an exchange of thoughts and I took away lots of ideas that I hope will add value to my service. I would definitely recommend it.” – Circle Housing Russet